We, the staff of UniMAP Residential College, pledge that,

The Accommodation

  • Anything related to making reservation will be processed in 3 working days.
  • To make sure all the check in and out can be done within 10 minutes per student
  • The student’s accommodation for the new register will be informed a week before the final examination.

 The Student’s Affair Development

  • The workers of the residential will give a full cooperation to every activity from student.
  • To create a new generation of students with the sense of responsibility, intelligence and social-intellect.
  • To arouse leadership skills, sense of readiness to face the stiff competition globally, morale and culture values among students.
  • To generate a good bond with the other PTJ and to prepare the paper-work with 5 working days


  • To create safer surroundings in residential college.

 The Student’s Welfare

  • To handle emergency cases and student’s welfare under the supervision of the Residential College right after any case is reported.
  • To be ready to receive any complaints or problems pertaining the student’s affair and to be positively ready to solve the problem.

  The Facilities

  • To make sure that the basic needs for students at the residential college are sufficient and available based on the required standards.


  • To make sure all the minor maintenance and repairs will be implemented within 2 working days meanwhile the all the major repairs will be reported directly to SEGAK system right after the complaint is received without any delay.

 Service / Administration

  • Anything related to postage delivery and claim for every residential college will be done one time per day starting on 9.00 am until 1.00 pm
  •  To approve any rental of the equipment / vehicle/ other facilities with a complete information and details within 1 or working days.
  •  A receipt of payment that has been made at the Residential College will be issued within 10 minutes after the payment has been done.


  • To serve the service of warmth greetings and effective welcoming expression with a sense of responsibility towards the students.